Got Tickets Online – Legal Pack

Version 3.0 | Last Updated: April 19, 2026

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1. Terms and Conditions (Platform)

1. Acceptance of Terms

By accessing or using https://gottickets.online/ or any related services (the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, you must not use the Service.

2. About Us

Got Tickets Online is a ticketing technology platform headquartered at 228 Park Ave South, New York, NY 10003, United States.

3. Platform Role Disclaimer

Got Tickets Online is not an event organizer, promoter, or venue operator. We provide a platform that enables Promoters to create and sell tickets and Users to purchase tickets. All events are organized and managed solely by the Promoter. We do not guarantee event quality, safety, or legality, and we do not control event execution.

4. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use the Service.

5. Key Definitions

User: Anyone accessing the platform.
Promoter: A user who creates and manages events.
Sub-Promoter: A user authorized by a Promoter to sell tickets.
Attendee: A user who purchases tickets.
Payment Processor: Stripe.

6. Accounts

You are responsible for maintaining the confidentiality of your account and all activity under it. We may suspend or terminate accounts at our discretion.

7. Payment Processing, Payouts, and Holds

All payments are processed through Stripe. Promoters must maintain a valid Stripe account and comply with its terms. We reserve the right to delay or hold payouts, withhold or reverse funds, and deduct refunds or chargebacks.

8. Event Creation and Responsibilities

Promoters are solely responsible for event accuracy, execution, venue, staffing, permits, and safety compliance. We may remove events, suspend accounts, or withhold funds.

9. Sub-Promoter Structure

Promoters may assign Sub-Promoters. Commission structures are determined by the Promoter. We are not responsible for disputes.

10. Ticket Purchases

All ticket purchases are made directly from the Promoter. Got Tickets Online acts only as a facilitator.

11. Refunds and Cancellations

Refund policies are set by the Promoter. We do not issue refunds unless explicitly stated.

12. Fees

Service or transaction fees may apply and will be disclosed before purchase.

13. Fraud and Abuse

We may investigate activity and suspend accounts, freeze transactions, or report to authorities if fraud is suspected.

14. Intellectual Property

All platform content is owned or licensed by Got Tickets Online and may not be used without permission.

15. Third-Party Services

We are not responsible for third-party services, including Stripe.

16. Privacy

Use of the Service is also governed by our Privacy Policy.

17. Force Majeure

We are not liable for delays caused by events beyond our control.

18. Taxes

Promoters are responsible for all applicable taxes.

19. Disclaimer of Warranties

The Service is provided "as is" without guarantees.

20. Limitation of Liability

Our liability is limited to the greater of $100 or fees paid in the last 3 months.

21. Indemnification

You agree to indemnify Got Tickets Online from any claims arising from your use of the Service.

22. Termination

We may terminate accounts at any time. Obligations survive termination.

23. Dispute Resolution

Disputes will be resolved through arbitration in New York.

24. Governing Law

These Terms are governed by the laws of New York.

25. Changes to Terms

We may update these Terms at any time.

26. Contact

Email: contact@GotTickets.online | Address: 228 Park Ave South, New York, NY 10003

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2. Promoter Agreement

1. Overview

By creating an event, you agree to this Agreement.

2. Responsibilities

You are responsible for event execution, compliance, and accuracy.

3. Financial Responsibility

You are responsible for refunds, chargebacks, disputes, and taxes.

4. Payment Processing

All payments are processed via Stripe. You must maintain a valid account.

5. Payout Terms

We may hold or delay payouts and withhold funds if necessary.

6. Chargebacks

You are responsible for all disputes and related fees.

7. Event Cancellation

You must notify attendees and issue refunds.

8. Sub-Promoters

You control commission structures.

9. Platform Authority

We may remove events, freeze funds, or suspend accounts.

10. Indemnification

You agree to indemnify Got Tickets Online.

11. Liability

We are not liable for event-related issues.

12. Termination

We may terminate accounts at any time.

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3. Ticket Buyer Terms

1. Purchase Agreement

Tickets are purchased from the Promoter.

2. Refunds

Refunds are determined by the Promoter.

3. Event Changes

Events may be changed or canceled.

4. Entry Requirements

You must comply with venue rules.

5. Fraud

We may cancel fraudulent tickets.

6. Liability

We are not responsible for event experience or injury.

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4. Privacy Policy

1. Information We Collect

We collect user and transaction data.

2. Use of Data

We use data to process transactions and improve service.

3. Sharing

We may share data with promoters and processors.

4. Security

We implement safeguards but cannot guarantee full security.

5. Rights

Users may request access or deletion.

6. Cookies

We use cookies to enhance experience.

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5. Refund Policy

1. General Policy

All sales are final unless stated otherwise.

2. Event Cancellation

Promoters are responsible for refunds.

3. Rescheduling

Tickets may remain valid or be refunded at promoter discretion.

4. Platform Role

We do not guarantee refunds.