Privacy Policy

Your Privacy Matters

Got Tickets Online is committed to protecting your personal information and being transparent about how we collect, use, share, and safeguard your data.

Version 2.0 | Enhanced with CCPA & GDPR | Last Updated: April 19, 2026

Secure Platform Stripe Payments Privacy Rights CCPA / GDPR

1. Introduction

Got Tickets Online (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website: https://gottickets.online/ referred to as the “Service.”

By using the Service, you agree to this Privacy Policy.

2. Scope of This Policy

This Policy applies to:

  • Website visitors
  • Ticket buyers, also known as “Attendees”
  • Event organizers, including “Promoters” and “Sub-Promoters”

3. Information We Collect

A. Personal Data

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Account login details
  • Payment-related information processed securely through Stripe
  • Any additional information you voluntarily provide

B. Usage Data

  • IP address
  • Browser type and device information
  • Pages visited and session duration
  • Referral URLs
  • System diagnostics

C. Social Login Data

If you log in through third-party platforms such as Google, Facebook, or Instagram, we may receive your name, email address, and profile information permitted by those platforms.

4. How We Use Your Information

We use your information to:

  • Provide and operate the platform
  • Process ticket purchases and payouts
  • Enable event creation and promotion
  • Communicate with you about support, updates, and notifications
  • Send marketing communications, which you may opt out of at any time
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

5. How We Share Your Information

We Do Not Sell Personal Data for Money

We may share data only as described in this Privacy Policy, including with service providers, event promoters, legal authorities when required, or with your consent.

A. Service Providers

We may share data with trusted third parties that help us operate the platform, including payment processors, hosting providers, and analytics services.

B. Promoters

If you purchase a ticket, your information may be shared with the event Promoter for event access, entry verification, customer communication, and event-related updates.

Promoters may use your data independently. Got Tickets Online is not responsible for how Promoters use your data outside of our platform.

C. Business Transfers

Your data may be transferred in connection with mergers, acquisitions, or asset sales.

D. Legal Requirements

We may disclose your data to comply with legal obligations, protect our rights or users, and prevent fraud or illegal activity.

E. With Your Consent

We may share your information when you explicitly authorize us.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to authenticate users, store preferences, analyze traffic and usage, and improve platform performance.

You can control cookies through your browser settings.

7. Data Retention

We retain personal data only as long as necessary for providing services, legal compliance, dispute resolution, and fraud prevention.

We may retain certain data after account closure if required by law.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure. Use the Service at your own risk.

9. Data Transfers

Your information may be processed and stored in the United States or other jurisdictions. By using the Service, you consent to such transfers.

10. Your Rights

You may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Object to certain processing
  • Withdraw consent

To exercise your rights, contact us at contact@gottickets.online.

11. Marketing Communications

You may receive promotional emails from Got Tickets Online.

You can opt out at any time by clicking “unsubscribe” or contacting us directly.

12. Children’s Privacy

Our Service is not intended for users under 13. We do not knowingly collect data from children. If identified, it will be deleted.

13. Third-Party Links

We may link to external websites. We are not responsible for their privacy practices.

14. Platform Role Clarification

Got Tickets Online is a platform connecting Promoters and Attendees.

Promoters may independently collect and process your data. We are not responsible for data practices outside our platform.

15. California Privacy Rights

If you are a California resident, you may have rights under the CCPA/CPRA, including the right to know, access, delete, correct, opt out of data sharing, and not be discriminated against for exercising your rights.

Categories of Data Collected

  • Identifiers such as name, email, and phone number
  • Commercial data such as transactions
  • Internet activity such as usage data
  • Device and location data such as IP address

We do not sell personal data for money. We may share data with service providers and promoters.

To exercise your rights, email contact@gottickets.online. We may verify your identity before processing requests.

16. European Privacy Rights

If you are located in the EU or UK, you may have rights under GDPR, including access, correction, deletion, restriction, objection, data portability, and withdrawal of consent.

Legal Basis for Processing

  • Contract, for providing services
  • Legitimate interests, such as fraud prevention and platform improvements
  • Consent, such as marketing communications
  • Legal obligations

Your data may be transferred outside your jurisdiction, including to the United States, with appropriate safeguards.

You may file a complaint with your local data protection authority.

17. Do Not Track Signals

We currently do not respond to “Do Not Track” signals due to lack of a universal standard.

18. Sensitive Personal Information

We do not intentionally collect sensitive personal data. If provided, it will be handled in accordance with applicable laws.

19. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted with a revised “Last Updated” date. Continued use of the Service means you accept the updates.

20. Contact Us

Email: contact@gottickets.online

Address: 228 Park Ave South, New York, NY 10003

Built with security, transparency, and trust in mind.