Got Tickets Online – Privacy Policy

Version 2.0 (Enhanced with CCPA & GDPR)
Last Updated: April 19, 2026

1. Introduction

Got Tickets Online (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website:
https://gottickets.online/ (the “Service”).

By using the Service, you agree to this Privacy Policy.

2. Scope of This Policy

This Policy applies to:

• Website visitors
• Ticket buyers (“Attendees”)
• Event organizers (“Promoters” and “Sub-Promoters”)

3. Information We Collect

A. Personal Data

We may collect:

• Full name
• Email address
• Phone number
• Billing address
• Account login details
• Payment-related information (processed securely via Stripe)
• Any additional information you voluntarily provide

B. Usage Data

We automatically collect:

• IP address
• Browser type and device information
• Pages visited and session duration
• Referral URLs
• System diagnostics

C. Social Login Data

If you log in through third-party platforms (e.g., Google, Facebook, Instagram), we may receive:

• Name
• Email
• Profile information permitted by those platforms

4. How We Use Your Information

We use your information to:

• Provide and operate the platform
• Process ticket purchases and payouts
• Enable event creation and promotion
• Communicate with you (support, updates, notifications)
• Send marketing communications (you may opt out anytime)
• Detect and prevent fraud or abuse
• Comply with legal obligations

5. How We Share Your Information

A. Service Providers

We may share data with trusted third parties that help us operate the platform, including payment processors, hosting providers, and analytics services.

B. Promoters (IMPORTANT)

If you purchase a ticket, your information may be shared with the event Promoter for:

• Event access and entry verification
• Customer communication
• Event-related updates

Promoters may use your data independently. Got Tickets Online is not responsible for how Promoters use your data outside of our platform.

C. Business Transfers

Your data may be transferred in connection with:

• Mergers
• Acquisitions
• Asset sales

D. Legal Requirements

We may disclose your data to:

• Comply with legal obligations
• Protect our rights or users
• Prevent fraud or illegal activity

E. With Your Consent

We may share your information when you explicitly authorize us.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Authenticate users
• Store preferences
• Analyze traffic and usage
• Improve platform performance

You can control cookies through your browser settings.

7. Data Retention

We retain personal data only as long as necessary for:

• Providing services
• Legal compliance
• Dispute resolution
• Fraud prevention

We may retain certain data after account closure if required by law.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards.

However, no system is completely secure. Use the Service at your own risk.

9. Data Transfers

Your information may be processed and stored in the United States or other jurisdictions.

By using the Service, you consent to such transfers.

10. Your Rights (General)

You may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Object to certain processing
• Withdraw consent

To exercise your rights:
contact@gottickets.online

11. Marketing Communications

You may receive promotional emails.

You can opt out at any time by:

• Clicking “unsubscribe”
• Contacting us directly

12. Children’s Privacy

Our Service is not intended for users under 13.

We do not knowingly collect data from children. If identified, it will be deleted.

13. Third-Party Links

We may link to external websites. We are not responsible for their privacy practices.

14. Platform Role Clarification

Got Tickets Online is a platform connecting Promoters and Attendees.

Promoters may independently collect and process your data.
We are not responsible for data practices outside our platform.

15. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal data we collect and use
• Access your personal data
• Request deletion of your data
• Correct inaccurate data
• Opt out of data “sharing”
• Not be discriminated against for exercising your rights

Categories of Data Collected

We may collect:

• Identifiers (name, email, phone)
• Commercial data (transactions)
• Internet activity (usage data)
• Device/location data (IP address)

Data Sharing

We do not sell personal data for money.
We may share data with service providers and promoters.

How to Exercise Your Rights

Email: contact@gottickets.online
We may verify your identity before processing requests.

16. European Privacy Rights (GDPR)

If you are located in the EU/UK, you have the right to:

• Access your data
• Correct inaccurate data
• Request deletion (“Right to be Forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent

Legal Basis for Processing

We process data based on:

• Contract (providing services)
• Legitimate interests (fraud prevention, improvements)
• Consent (marketing)
• Legal obligations

International Transfers

Your data may be transferred outside your jurisdiction (including the U.S.) with appropriate safeguards.

Complaints

You may file a complaint with your local data protection authority.

17. Do Not Track Signals

We currently do not respond to “Do Not Track” signals due to lack of a universal standard.

18. Sensitive Personal Information

We do not intentionally collect sensitive personal data.

If provided, it will be handled in accordance with applicable laws.

19. Changes to This Policy

We may update this Privacy Policy at any time.

Changes will be posted with a revised “Last Updated” date.
Continued use of the Service means you accept the updates.

20. Contact Us

Email: contact@gottickets.online
Address: 228 Park Ave South, New York, NY 10003